Delivery & Returns
Delivery
- We deliver 4 days a week from Tuesday to Friday. Any orders for delivery placed will be allocated to delivery the next working day.
- There must be someone available to receive the order with access to cold storage. If you will be at work, consider having your order delivered to your work address
- We are unable to leave your order without sufficient cooling options in place.
- We will not take any responsibility for stock once delivered into a cooler when directed by our customers.
- Orders outside ACT are as selected at checkout and shipping calculated.
- We offer free delivery for orders over $50 to ACT, orders under $50 will incur a $5 delivery charge. All other delivery cost outside of the ACT will be calculated at shipping.
Returns
- Return should be notified within 24 hours for refund
- In case you are not satisfied after consuming our products, please contact us to discuss and we will provide replacement if it’s a genuine product issue
- You can contact us on (02) 6145 0508 Monday - Friday 9am-2pm
Platinum+ Tomahawk (Wagyu Marble Score 9) - SOLD OUT - 1.770kg ($159/kg) is backordered and will ship as soon as it is back in stock.
