Delivery

• We deliver 4 days a week from Tuesday to Friday.  Any orders for delivery placed will be allocated to delivery the next working day.
• There must be someone available to receive the order with access to cold storage. If you will be at work, consider having your order delivered to your work address
• We are unable to leave your order without sufficient cooling options in place.
• We will not take any responsibility for stock once delivered into a cooler when directed by our customers.
• Orders outside ACT are as selected at checkout and shipping calculated. 
• We offer free delivery for orders over $50 to ACT, orders under $50 will incur a $5 delivery charge. All other delivery cost outside of the ACT will be calculated at shipping. 
• Orders below $300.00 in value for the postcodes #2621, #2622, #2536, #2537 will incur a $25.00 delivery charge. Please note - Delivery charges will be billed separately from your order and you will be called to make delivery payment before your order is dispatched.
• Deliveries to Postcode #2621, #2622, #2636 and #2637 are only available for Thursday delivery - Orders MUST be in by Tuesday to ensure stock availability.

Returns

• Return should be notified within 24 hours for refund
• In case you are not satisfied after consuming our products, please contact us to discuss and we will provide replacement if it’s a genuine product issue
• You can contact us on (02) 6145 0508 Monday - Friday 9am-2pm